Fraud and Identity Protection
Learn how Cadence Bank collects, shares and protects your personal financial information.
Privacy NoticeYour identity is one of your most valuable assets. One of the quickest ways you can become a victim of identity theft is through fraudulent activity. We’re committed to protecting your identity by giving you ways to prevent, detect, correct and report fraud.
What to do if you are a victim.
Types of Fraud
Phishing
When a scammer attempts to steal sensitive information (such as passwords, usernames, credit card numbers, etc.) by claiming to be someone you trust, primarily using email. That information is then used by the scammer or sold to others to steal your money or your identity.
Vishing
When scammers attempt to trick you into providing sensitive information over the phone (much like phishing, but over the telephone). Once they receive the information requested, they use it to access and use it fraudulently, or sell it to others to do the same.
SMiShing (SMS Phishing)
When a scammer uses text messages to lure consumers into providing sensitive information. Typically, the text will require a person’s “immediate attention” through a linked website address or phone number.
Pharming
When a hacker installs a dangerous and/or malicious code on a personal computer or server. After the code is in, it redirects the clicks you make on a website to another fraudulent webpage without your knowledge or consent.
ATM Skimming
This type of fraud involves the attachment of electronic devices on or around an ATM that will capture both the magnetic strip data contained on the back of a debit or credit card as well as the PIN that is entered at the ATM. Skimmers vary in shapes, sizes and designs, and are commonly used at gas stations and other ATMs that currently don’t require EMV chip authenticity.
Malicious Programs
Criminals use viruses, malware and other malicious programs to steal personal and financial information from computers or mobile devices.
Malicious Apps
Criminals can create third-party malicious apps that look like Cadence Bank apps. Once downloaded, the app may steal your personal and sensitive information.