Fraud and Security Center Keep your accounts and personal information safe and secure.

Fraud Prevention Shield and Lock

Fraud & Identity Protection

Proven ways to help guard your identity and finances against scams and hackers.

Account Security

We’ll help keep your account information safe—regardless of how you access your money.

Online & Mobile Security

Protect yourself online with best practices for maintaining your security.

How we make banking safe.

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Security first

Built-in protection at every step to reduce fraud and resolve common discrepancies.
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First-rate encryption

We offer some of the strongest encryption software available for commercial use on the web.
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Continuous surveillance

We monitor payment channels for suspicious transactions to detect fraud and secure your accounts.

What to do if you are a victim.


  • Contact Cadence Bank at (888) 797-7711 or any other financial institution or creditor immediately.
  • Contact the three credit bureaus to place an “Initial Fraud Alert” on your credit report.
    Experian 888-397-3742
    TransUnion 800-680-7289
    Equifax 800-525-6285 
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  • Review a copy of your credit report and dispute any errors or unauthorized charges with the credit bureau.
  • Close any new accounts you did not open.
  • Keep detailed records of your communication with creditors, credit bureaus, etc.


  • Report the issue to the Federal Trade Commission and obtain an Identity Theft Affidavit.
  • File a complaint on the Internet Crime Complaint Center ( if you believe you have fallen victim to a cyber crime.
  • Learn more at
  • File a police report and show your FTC Affidavit.
Account Review

Treasury Management Fraud Prevention Solutions

Learn about Positive Pay and ACH Positive Pay. 

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Fraud Resources

Podcast Saving the Day: Becoming a Cybersecurity Superhero

Listen now

Article Avoid Mailed Check Theft and Fraud

Learn more
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