Tap. Talk. Transact. Experience the best of both worlds – self-service convenience and personalized human interaction.
Find a Location![Live Teller + ATM](https://cadcdnprod01v2-daffhpb7b8cdfkhx.z01.azurefd.net/-/media/project/cadencebank/cadence/personal/live-teller/live-teller-header.png?h=412&iar=0&w=1116&rev=49e7e31dde3142469ef6cd41542c6821&sc_lang=en&hash=ECE52F308A1768DFC3088072FA1AF329)
Cadence LIVE Teller goes beyond the traditional ATM experience by seamlessly integrating the convenience of self-service banking with the personal touch of a teller. With just a touch of the screen, you can connect with a knowledgeable and friendly banker who will guide you through transactions, answer your questions and provide specialized assistance.
Features
LIVE Teller Offers Extended Hours!
Monday-Friday 7 a.m. - 7 p.m. CT | Saturday 8 a.m. - 12 p.m. CT
![Extended Hours icon](https://cadcdnprod01v2-daffhpb7b8cdfkhx.z01.azurefd.net/-/media/project/cadencebank/cadence/personal/live-teller/extended-hours.png?h=410&iar=0&w=616&rev=919c5d2772b344de8e05afb6d153223d&sc_lang=en&hash=85F129BA6045080F54C453A05F25B59F)
![Illustration of a Live Teller ATM](https://cadcdnprod01v2-daffhpb7b8cdfkhx.z01.azurefd.net/-/media/project/cadencebank/cadence/personal/live-teller/itm-illustration.png?h=1108&iar=0&w=1200&rev=665a29c4a13d45d69a5e7f3b0dca555e&sc_lang=en&hash=20E8BC504DBFCF80EB0C6A1B91AADA27)
Additional Features:
- Make deposits and withdrawals without your debit card
Easily deposit cash or checks without the need for a deposit slip or your debit card. No debit card? No problem. Simply scan your photo ID while speaking with a teller to complete your deposit or withdrawal.
- Make loan payments
Make cash or check payments to select Cadence Bank loan accounts.
- Cash checks down to the penny
LIVE Teller-enabled ATMs are equipped with a coin dispenser and are not limited to the traditional ATM denominations.
Frequently Asked Questions Get the answers you need
What is Cadence LIVE Teller?
LIVE Teller-enabled ATMs pair traditional ATM functionality with the ability to complete transactions without the need to use your debit card by speaking with a teller via video.
What are the hours for Cadence LIVE Teller?
LIVE Teller service is available Monday-Friday 7 a.m. - 7 p.m. CT and Saturday 8 a.m. - 12 p.m. CT. Traditional ATM functions are available 24/7.
Can I still use a LIVE Teller machine as a traditional ATM?
Yes. All LIVE Teller-enabled ATMs offer the ability to be used as traditional ATMs. Simply insert your debit card to access the ATM functions you’re already accustomed to using.
What happens if I visit a LIVE Teller-enabled ATM when LIVE Teller service is unavailable?
If you visit a LIVE Teller-enabled ATM outside of service hours, you will not be presented with the option to speak with a teller. Instead, you will be prompted to insert your debit card to begin a traditional ATM transaction.
Who can I contact if I need assistance using a LIVE Teller machine?
If you need assistance using a LIVE Teller-enabled ATM, simply follow the on-screen prompts to speak with a teller who will gladly give you a tour and walk you through your first transaction.
Why would I use a LIVE Teller instead of an ATM or a branch?
Cadence LIVE Teller goes beyond the traditional ATM experience and allows you to conduct transactions without your debit card and offers extended hours compared to a branch.
Do I have to be a customer to use Cadence LIVE Teller?
Yes. LIVE Teller service is only available to existing Cadence Bank customers.
I don’t have my debit card, can I still use Cadence LIVE Teller?
Yes. Transactions conducted with a LIVE Teller do not utilize a debit card. Instead, you will scan your photo ID to begin a transaction.
Questions? Connect with us!
Learn
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