Fair and Responsible Banking

At Cadence, we are committed to serving both existing and prospective customers fairly and consistently. We know you have options when it comes to choosing your bank. Whatever your needs may be, we will do what is right and help you make informed decisions about your choices.

Our Commitment to You:

We will listen to our customers' needs and strive to provide the products and services they need.

We will abide by all fair and responsible banking rules and regulations.

We will make our products and services available to any qualified applicant without regard to sex, marital status, race, color, religion, national origin, age (provided the applicant has the legal capacity to enter into a binding contract), the fact that all or part of the applicant’s income is derived from a public assistance program, the applicant’s good faith exercise of rights under the Consumer Credit Protection Act, sexual orientation and / or gender identity, military status, familial status or disability.

We will fairly and clearly represent our products and services and disclose all associated costs and fees. We will strive to assist our customers in making informed decisions when selecting products or services to meet their needs.

You can expect fair treatment at Cadence from each of our teammates. All teammates participate in training regarding banking rules and regulations.

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