Cadence LIVE Teller: A New Way to Bank

Cadence Bank Video Teller / ITM

In today’s fast-paced world, technological advancements have transformed the banking experience, requiring more flexible solutions to meet changing customer demands. Interactive Teller Machines (ITMs) have revolutionized the way customers interact with their financial institutions.

A fusion of traditional ATMs and the personal touch of a human teller, ITMs have been around for a while but are rapidly increasing in popularity for their convenience and flexibility. That’s why we’re expanding our Cadence LIVE Teller services across our footprint.

One of the reasons ITMs have proven popular is because they enable customers to perform standard transactions without having to enter a physical branch. Cadence LIVE Teller increases the accessibility of banking.

In an area with a LIVE Teller-enabled ATM, a customer can complete withdrawals, make deposits, and make payments on select loan accounts with extended hours beyond traditional branch hours. With a photo ID, customers can even do their banking without a debit card!

Beyond convenience, LIVE Teller offers the personalized touch of human interaction. The ability to connect with a remote live teller allows customers to ask questions, address concerns or get personalized financial advice, all with the convenience of an ATM. It’s truly the best of both worlds.

LIVE Teller offers extended hours compared to a branch location, with services available Monday-Friday from 7 a.m. - 7 p.m. CT and Saturday from 8 a.m. - 12 p.m. CT.

Using LIVE Teller is as easy as Tap, Talk, Transact:

  • Tap - Simply tap the screen to get started with your transaction. No debit card needed.
  • Talk - Connect with a friendly banker who will guide you through your transaction.
  • Transact - Complete your banking tasks with ease and confidence.

Ready to get started? Find a Cadence LIVE Teller near you.


This article is provided as a free service to you and is for general informational purposes only. Cadence Bank makes no representations or warranties as to the accuracy, completeness or timeliness of the content in the article. The article is not intended to provide legal, accounting or tax advice and should not be relied upon for such purposes.

By: Cadence Bank on Aug 29, 2023

Personal Banking Services

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