Cadence Bank Provides MOVEit Global Cybersecurity Incident Update

HOUSTON and TUPELO, Miss., September 15, 2023 - Cadence Bank (NYSE: CADE) announced it will provide notification, following state laws and regulations, to impacted individuals whose sensitive information was compromised due to a global cybersecurity incident involving Progress Software’s MOVEit® Transfer application. The company uses MOVEit to transfer files as part of its normal course of business.

Progress Software announced a problem affecting its MOVEit managed file transfer product the evening of May 31, 2023, and publicly announced the cybersecurity incident. To date, the incident is believed to have impacted hundreds of government and private entities worldwide.

Upon discovering the event, Cadence Bank immediately implemented security protocols to contain the situation and launched a thorough investigation to determine the extent of the impact and identify potentially impacted individuals. Following analysis of the data, Cadence Bank has confirmed there is some impact regarding sensitive information. The investigation is ongoing.

Due to the widespread nature of the MOVEit vulnerability, Cadence Bank encourages its customers to take proactive steps to protect their information, including:

  • Regularly monitor your financial activity and statements for unauthorized use of your account.
  • Visit or call 877-322-8228 to secure a free copy of your credit report.
  • Consider placing fraud alerts or credit freezes with the three credit reporting agencies.
  • Be alert to emails, phone calls or text messages from potential scammers asking for personal or financial information. Learn more about phishing, vishing and smishing scams at

Visit Cadence Bank’s Fraud and Security Center for more information about keeping financial accounts and personal information safe and secure.

Please call 888-861-7440 with any questions about the cybersecurity incident or contact customer service at 888-797-7711 with questions pertaining to your Cadence Bank accounts.


About Cadence Bank

Cadence Bank (NYSE: CADE) is a leading regional banking franchise with approximately $50 billion in assets and over 350 branch locations across the South and Texas. Cadence provides consumers, businesses and corporations with a full range of innovative banking and financial solutions. Services and products include consumer banking, consumer loans, mortgages, home equity lines and loans, credit cards, commercial and business banking, treasury management, specialized lending, asset-based lending, commercial real estate, equipment financing, correspondent banking, SBA lending, foreign exchange, wealth management, investment and trust services, financial planning, retirement plan management, and personal and business insurance. Cadence is committed to a culture of respect, diversity and inclusion in both its workplace and communities. Cadence Bank, Member FDIC. Equal Housing Lender.


Media Contacts:

Natalie Barron
(713) 552-2053 direct
[email protected]

Danielle Kernell
(713) 871-4051 direct | (713) 392-7709 mobile
[email protected] 

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