Whether you are setting up direct deposit for your paycheck, authorizing an automatic bill payment, or initiating a wire transfer, having your correct Cadence Bank routing and account number is essential. The following guide details the quickest and most accurate ways to find your specific banking details.

Method 1: Online & Mobile Banking (Recommended)

1. Log in to the Cadence Bank mobile app or online banking portal.
2. Select the Account for which you need the numbers. Look for a tab or button labeled "Details.”
3. Locate the Account Number field. It is often masked for security (e.g., ******1234). Click "Show Full Account Number" to reveal the full number.
4. Your Routing Number will be listed in this same section below the account number.

Method 2: Using a Personal Check

If you have a physical checkbook, the numbers are printed at the bottom of every check.

• Routing Number: The first set of 9 numbers on the bottom left (enclosed by |: symbols).
• Account Number: The second set of numbers (usually 8-12 digits) immediately following the routing number.
• Check Number: The short set of numbers at the far right (do not use this for direct deposit or transfers).

If you have questions or need help, contact Cadence Bank:

Chat with a live agent

Log onto Online Banking or utilize the Chat Now button to chat directly with a Cadence teammate. Available Monday - Friday 8:00 a.m. - 5:00 p.m. CT.

Call

Contact our Customer Service team at 888-797-7711, available Monday - Friday 7:00 a.m. - 8:00 p.m. CT and Saturday 7:00 a.m. - 5:00 p.m. CT.

Find a location

Stop by your nearest Cadence Bank branch to speak with one of our teammates. Find a location or schedule an appointment.

This article is provided as a free service to you and is for general informational purposes only. Cadence Bank makes no representations or warranties as to the accuracy, completeness or timeliness of the content in the article. The article is not intended to provide legal, accounting or tax advice and should not be relied upon for such purposes.