Disaster Recovery We're here to help after a disaster.

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Consumer Resources

Emergency Supplies

Ways to bank when you can't get to your branch

  • Use Online Banking or our Mobile app.
  • Use your debit or credit card.
  • Call our customer service center at 888-797-7711.

Plan ahead

For any disaster, being prepared is vital. A plan with a financial emergency kit can help you weather the storm. Don't forget to keep cash on hand.

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    Identification

    Add identification for everyone in the household, such as driver's licenses, birth certificates, military IDs, passports, or pet ID tags.

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    Financial & legal documents

    Include key documents such as housing payments, financial account information, leases or rental agreements, deeds, and real estate documents.

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    Medical information

    Store information about health and medical needs for your household - don't forget your pet.

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    Household contacts

    Collect contact information for all household members, employers, or work contacts and emergency contact information.

Financial Emergency Kit

Relief and recovery

Customers in a designated disaster area may qualify for financial relief and support. Here are a few examples:

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    Customers may request a loan payment extension for up to 90 days. 

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    All foreclosure proceedings will be suspended until the disaster designation is lifted.

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    Loans with payment extensions will be reported to the credit bureaus as current.

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    Auto-debits can be stopped upon the customer’s request.

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    Overdraft fees may be refunded upon the customer’s request.

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    No early-withdrawal penalty on certificates of deposit (CDs).

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Bank from anywhere.

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Mobile deposit

No need to wait in line or worry about making it to the branch on time. Simply tap, snap and deposit through our app.

 

 

 

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Mobile wallet

Mobile Wallet for Cadence Bank is a fast and secure way to keep pace with your lifestyle. It’s easy to turn your mobile device into a digital wallet for contactless transactions – whether you shop online, in apps or stores.
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Mobile banking

No matter where you’ve been or where you’re going, we have a variety of products and services to meet your needs, including our Mobile App, Mobile Wallet, Mobile Deposit and more.

 

Business resources

Build a preparation plan for your business

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Get ready

If you have an existing plan, that's great! Now is a good time to review it and make any needed updates. If your business doesn’t have a plan, it's a good time to create one. Ready.gov/business provides resources to help you get started.
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Create a plan

The process for creating a preparedness plan should encompass what a business might need during an emergency. This includes communications planning, IT support and recovery, and continuity plans.
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Practice the plan

Preparing in advance is critical to responding to emergencies and keeping your business and employees safe. Training, testing and exercises are essential components of preparedness.
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Other resources

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