A new name. A new look. The same commitment to our clients.
Welcome to Cadence Insurance
BXS Insurance and Altera Payroll & Insurance are pleased to introduce you to Cadence Insurance. The new name and brand reflects the merger of our parent companies, BancorpSouth Bank and Cadence Bank. As our organizations come together, we are transitioning BXS Insurance and Altera Payroll & Insurance to Cadence Insurance.
We are poised better than ever to provide solutions and expertise in risk management, insurance, employee benefits, and payroll. Our expanded offerings provided by the same insurance professionals you already know and trust allow our clients to focus on what matters most for their businesses and personal exposures.
Cadence Insurance at a glance
Roots Dating Back to
1882
2nd
Largest Bank-Owned Insurance Broker
Top 1%
of Independent Insurance Agencies in the Nation
Licensed in all
50 States
and able to place coverage worldwide
More than
700
Teammates
29
Locations in 9 States
Full range of personal and business insurance solutions
What's Changing?
The name and brand are changing, but our commitment to excellent customer service and our team remain our priority. Customers will see the new logo and brand reflected in their communications, insurance policies and documents, signage, a new website, and more.
Rest assured that the same team you’ve come to know and trust and the same spirit of excellence continues to define and shape how we provide services to you.

Timeline
- Rebranding of BXS Insurance, Altera Payroll & Insurance and legacy Cadence brands will begin.
- You may start to see Cadence Insurance reflected in notices and communications from your insurance carrier(s).
- Our email addresses will change to Cadence Insurance.
- ([email protected])
- Rebranding for BXS Insurance and Altera Payroll & Insurance and the integration of our parent companies will be complete. You can expect to see the new Cadence Insurance name and logo in signage, materials and more.
What do you need to do?
Continue working with us as you always have. Expect no interruption of services or offerings as we change to Cadence Insurance.
Watch for important updates as we transition to Cadence Insurance.
Make note of our new email address @CadenceInsurance.com. Please add your Cadence Insurance representative’s email address to your contact list to ensure communications don’t go to your spam folder.
You may see Cadence Insurance (in place of BXS Insurance) on renewal documents from your insurance carrier(s).
Anticipate Cadence Insurance on invoices sent by us.
