Hurricane Relief Efforts

Recent hurricanes have inflicted extensive damage and massive power outages across Florida and Georgia.

Our heartfelt thoughts are with our customers, teammates, friends and neighbors impacted by these devastating storms. We want to offer immediate assistance as you begin to rebuild.

Ways we can help.

Here are some ways we are helping customers in designated areas:1,2,3

  1. Refund ATM fees

    Refund of non-Cadence Bank ATM fees for customers in impacted counties, upon request (Note: Cadence Bank does not charge ATM fees for customers using in-network ATMs)

  2. Refund overdraft fees

    Refund of overdraft fees for customers in impacted counties, upon request

  3. CD Withdrawal Penalties

    Waiver of CD withdrawal penalties for customers in impacted counties, upon request

  4. Waive Late Fees

    Waiver of late fees for mortgage, credit card, business and auto loans for customers in impacted counties, as needed

  5. Restructure Loan Payments

    Restructure of loan payments for impacted borrowers, as needed

  6. Resources

    Commitment of resources and community service by Cadence Bank and its teammates throughout the recovery period

All of our Alabama, Tennessee and Georgia branches, and many of our Florida branches, are open for business, and our bankers stand ready to assist those in need. If you have questions about how we can help you, contact your Cadence banker directly or call Customer Service at 888-797-7711.

We wish you strength and resilience during this challenging time.

1Timing and terms of programs may vary.
2Individuals, households and businesses in impacted counties in Florida and Georgia are eligible for assistance.
3All loans are subject to credit approval, terms, conditions, underwriting and documentation requirements.

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