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3 Simple Steps to Ease Your Mind about Debit Card Fraud

Left your debit card at a store?

A waiter took your debit card out of your sight?

Ordered something online with your debit card?


Thieves may use these opportunities to steal your money. Here are a few simple steps you can take to alleviate your fears about debit card fraud.  


  1. Download the SecurLOCKTM Equip debit card app onto your cell phone. It’s available at no charge from the Apple App Store or the Google Play Store.
  2. See every charge that is made to your debit card. The alerts pop into your phone within seconds of the transaction so you can see if the charge is legitimate.
  3. Use the app to turn off your card if you need to, quickly and easily. If you left the card somewhere, or if you suspect fraud, you can turn off the card almost instantly to avoid fraudulent charges. If you get the card back and no charges were made on it, you can turn it back on just as easily.  


And here’s a 4th option, if you’re interested.   You can set the card to work only where you are. If you’re concerned about overseas hackers getting your card information from an online site where you made a purchase, for example, you could set your card to reject overseas charges.


Cadence Bank has made the SecurLOCK Equip app available at no charge to all users of our Cadence Debit Card. The app makes it easier for you to protect your card and, if fraud should occur, know when to notify us more quickly.  


Download on the App Store      Get It On Google Play



And, of course, if you suspect fraud, notify Cadence Bank at 800-636-7622 so we can help.


* There is no charge for the SecurLOCK Equip app, but charges from your Internet and mobile service provider may apply. SecurLOCK Equip is a registered trademark of FIS Global. Google Play and the Google Play logo are trademarks of Google, Inc.  Apple and the Apple logo are trademarks of Apple Inc. registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

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