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What you should know about BancorpSouth Bank and Cadence Bank:

Simply put, we are better together

Cadence Bank is proud to join forces with BancorpSouth Bank. Together – with the community strength of BancorpSouth and the commercial expertise of Cadence – we will be the fifth largest bank in our market area and better positioned to serve your unique banking needs.

We are excited to share with you that on October 29, 2021, Cadence Bank and BancorpSouth Bank joined forces to create a premiere regional banking franchise. Upon integration, BancorpSouth will be adopting the Cadence name. This change best reflects the steady cadence of both organizations' growth throughout the years and better positions us to serve our customers across a broader geographic market in the future. You will see this unfold in 2022.


We assure you that our commitment to service excellence will remain unchanged - you can expect the same level of service from the bankers you already know and trust. Plus, you will have access to an expanded range of banking products and services at more than 420 locations across the Southeast, Midwest and Texas. Service excellence is the foundation upon which both Cadence and BancorpSouth were built, and this same spirit will continue to define and shape how we provide you with the best banking experiences. Simply put, we are better together.


What do you need to do? Continue to bank with us as you always have and watch for updates on our progress over the coming months as we integrate our systems with BancorpSouth. We will keep you informed and advise you of changes and actions you need to take along the way.


One change you’ll see immediately is that Cadence debit card customers can now use any BancorpSouth ATM with no service fee.


Please take a moment to review the information below to learn more about our merger. If you have any questions, please stop by any Cadence location, contact your banker or call Customer Service at 1-800-636-7622. You can also obtain helpful information on our Frequently Asked Questions page.


We appreciate your ongoing loyalty and look forward to continuing to serve you. 

Frequently Asked Questions

Find answers to your most commonly asked questions about the merger of Cadence Bank and BancorpSouth Bank.

Great News

Cadence debit card customers can now use any BancorpSouth ATM with no service fee.

Why are these two banks merging?

The union of BancorpSouth and Cadence is historically significant for both institutions. Together, we have a greater ability to meet evolving customer requirements and create an unparalleled banking experience for the future.

Customers will benefit from an expanded breadth of products and services, our ability to serve a larger number of clients across a broader geographic reach, and a greater capacity for investing in customized technology solutions – in particular, innovative digital offerings.  

As a combined business, we will operate more than 420 locations across the Southeast, Midwest and Texas. We will have a leading position in community markets and a proven commercial banking business model focused on high-touch client relationships. These banking services will be backed by a range of financial capabilities with highly experienced consumer and commercial bankers, more than 150 licensed insurance agents, over 180 mortgage originators, and teams devoted to delivering treasury management, wealth, investment advisory, trust and payroll services.

For now, it’s business as usual. In the immediate future, very little will change about your account(s) and the way you do business with us. At this time, there will be no changes to Cadence accounts and services.

  • Continue banking with us the same way you always have until you hear from us otherwise.
  • Stay informed of any new developments by logging into online banking and ensuring your phone, email and address are current.
  • Watch for future communications on any action you need to take specific to your account(s).

While we prepare to integrate our systems, we will continue to serve you with the same great products and services delivered by the associates you know and trust.

  • Consumer and business customers should continue to use current checks, debit cards, credit cards, and online/ mobile banking resources.
  • Currently, there are no changes to accounts, rates/ fee structures, direct deposits, or payments.
  • There are very limited changes to our locations at this time. Visit our merger FAQs for more information about our Northeast Mississippi branches.

We are here to make this transition as smooth as possible for you.

  • Visit any Cadence branch location during our normal banking hours
  • Contact our friendly Customer Service team at 1-800-636-7622 or Altera Client Care at 1-877-474-6060
  • Connect with your Cadence Banker or Relationship Manager
  • Go to

BancorpSouth + Cadence

Blending the best in banking.

About BancorpSouth

Since 1876, BancorpSouth has met the banking needs of the communities with a full spectrum of banking products and services through local, personalized attention. BancorpSouth has grown over the years to approximately $21 billion in assets. Today, the bank operates more than 325 branch locations, as well as additional mortgage and insurance offices.

Learn More About BancorpSouth

Approach to Our Communities and Service

BancorpSouth is committed to the community with the knowledge that strong communities sustain our customers, our teammates and our company. Together, we seek to make a difference in the communities we serve by working with our existing and prospective customers fairly and responsibly. We engage in community activities by supporting economic development and financial education. We are committed to a culture of respect, diversity and inclusion in both its workplace and communities. Both BancorpSouth and Cadence were built on the common commitment to service excellence. We share similar visions and values as customer-centered organizations that are deeply committed to the communities we serve – and that certainly won’t change as we become a premiere regional bank. In fact, this solid foundation will be the platform upon which we will build for the future. That’s one of the many reasons why we believe we are better together.

Learn More About Our Commitment to Community

Important Information About FDIC Insurance

Deposit accounts will continue to be insured by the Federal Deposit Insurance Corporation (FDIC). The standard FDIC insurance amount is $250,000 per depositor, per insured bank, for each category of legal ownership, such as a joint account or a single account. Customers with deposit accounts at both banks will be separately FDIC-insured for at least six months after the merger. However, if the combined balance of the accounts is greater than $250,000, the accounts would not be insured for the overage after the initial six-month period. The FDIC insures certificates of deposit until maturity.