A Good Company Culture Starts at the Top
Leaders in positive psychology interventions in the workplace say it’s likely that employees are uninspired by the current company culture.Here's how to change.
- Take time to make communication thoughtful and cordial: When timelines are truncated and people are asked to do more and more, take a few extra seconds when writing an email or other communiqué to consider the person on the other end. Starting with a salutation is a great way to remind yourself that you’re writing to a real person. The extra seconds it takes won’t negatively impact your productivity, but it will help you foster a more productive and cordial working relationship.
- Be polite: Sometimes difficult decisions regarding employees and employee discipline need to be made. When interacting with employees in those situations, we can’t throw civility out the window. Consider the feelings of someone who needs correction, regardless of how irresponsible you think they are or how big a mistake you think they made. The least anyone should be able to expect in the workplace is a polite and cordial atmosphere.
- Remove the criticism from “constructive” criticism: Creative problem solving and striving to find out-of-the box solutions for business challenges sometimes means people make mistakes. In fact, making mistakes should probably be expected. Fostering a creative environment where people are solving problems and pushing for excellence requires collaboration, not criticism—especially when mistakes are made.
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