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Cadence Bank to Launch 46 New Interactive Teller Machines Across its Six-State Footprint

ATLANTA, January 19, 2020 – Cadence Bank, a subsidiary of Cadence Bancorporation (NYSE: CADE), announced today plans to introduce 46 new Cadence LIVE Teller interactive teller machines (ITM) across its footprint through 2021. These ITMs combine innovative technology with the service and expertise of an in-person bank visit, connecting customers with a live teller for personalized support and more flexible hours. This launch will set Cadence on track to have 60 ITMs by year-end 2021. 

“We’re excited about the strategic expansion of our ITM fleet, bringing customers across our footprint fast, efficient service and extended banking hours,” said Steve Welling, director of retail banking. “Our ITMs are the perfect blend of high-tech, high-touch, whereby customers can complete their banking at times convenient to them while talking with an experienced live teller for any assistance they might need.”

A Cadence LIVE Teller ITM allows customers to speak remotely with a live teller to conduct nearly all the transactions they could complete inside the branch, yet faster and more efficiently. These transactions include account withdrawals, cash or check deposits, and account transfers. LIVE Tellers can help research transactions, set travel indicators, make a loan payment or perform a Home equity line of credit (HELOC) advance, order checks, reset passwords for online and mobile banking, provide bill pay assistance, and more. 

The LIVE Tellers can also assist with debit card needs like increasing a customer’s debit card limit and help a customer close a lost or stolen card Cadence Debit Card and issue a replacement.

The LIVE Tellers offer extended banking hours of 7 a.m. CT to 7 p.m. CT / 8 a.m. ET to 8 p.m. ET, Monday through Friday, and Saturday from 8 a.m. CT until 12 p.m. CT / 9 a.m. ET until 1 p.m. ET, letting customers bank before and after normal branch business hours and on Saturdays. The LIVE Teller also doubles as a 24/7 ATM, expanding traditional ATM services at the branches.

Cadence delivers convenience banking through its LIVE Tellers to customers and non-customers alike. Non-customers can cash checks with cash back to the penny before, during and after traditional banking hours and on Saturdays.

To find a nearby Cadence LIVE Teller, visit 
About Cadence Bank 

Cadence Bank is a leading regional banking franchise with $18.4 billion in assets as of September 30, 2020, and 99 branch locations in Alabama, Florida, Georgia, Mississippi, Tennessee and Texas. Backed by 133 years of financial expertise, Cadence provides corporations, middle-market companies, small businesses and consumers with a full range of innovative banking and financial solutions. Services and products include commercial and business banking, treasury management, specialized lending, asset-based lending, commercial real estate, SBA lending, foreign exchange, wealth management, investment and trust services, financial planning, retirement plan management, personal and business insurance, consumer banking, consumer loans, mortgages, home equity lines and loans, and credit cards. Clients have access to leading-edge online and mobile solutions, interactive teller machines, and more than 55,000 ATMs. The Cadence team of 1,800 associates is committed to exceeding customer expectations and helping their clients succeed financially. Cadence Bank, N.A. is a subsidiary of Cadence Bancorporation (NYSE: CADE). For additional information, visit Cadence Bank, N.A. Member FDIC. Equal Housing Lender. NMLS#525022.


Danielle Kernell
Cadence Bank
713-871-4051 direct | 713-392-7709 mobile
[email protected] 

Sheena Cochran
Cadence Bank
713-871-4072 direct | 281-740-4366 mobile
[email protected] 

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