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Cadence Bancorporation Announces Customer and Community Relief Efforts in Response to Harvey

HOUSTON (September 1, 2017) – Cadence Bancorporation (NYSE: CADE), the holding company for Cadence Bank, today provided an update on its customer and community relief efforts in the aftermath of Harvey. 

Paul B. Murphy, Jr., chairman and chief executive officer of Cadence Bancorporation, commented: “Harvey has been an event of unprecedented magnitude, and our thoughts are with those who have been impacted by the storm. As many in Houston continue to deal with the effects of Harvey, we want to offer immediate assistance to our clients and communities as they begin to rebuild.”

Cadence is committed to being a source of strength in the recovery process. Hurricane Harvey assistance efforts continue to be developed and currently include the following1:


  • Waived ATM surcharges at Cadence Bank ATMs in Houston and surrounding areas for customers and non-customers through September 10, 2017
  • Waived or refunded ATM fees assessed by other financial institutions for customers in impacted counties through September 10, 2017
  • Waiver of CD withdrawal penalties for customers in impacted counties
  • Waiver of late fees for mortgage, business banking and auto loans for customers in impacted counties, as needed
  • Restructure of payments on loans for impacted borrowers, as needed2
  •  Commitment of resources and community service by Cadence and its employees throughout the recovery efforts

In addition, Cadence will offer special financing on auto loans and home improvement loans with expedited decisions for residents in impacted counties. Impacted Texas small businesses with less than $1 million in annual revenue will be eligible for special rates on unsecured term loans and revolving lines of credit up to $25,000, with expedited decisions.2

“Houston has long been known for its resiliency,” Murphy said. “Over the years, we have endured numerous storms that have inflicted widespread damage, and each time we have rebuilt our city even stronger than before. The recovery process will not be easy, but with the ‘can-do’ attitude Houston’s known for, we will endure and our great city will continue to prosper.”

The majority of Cadence’s Houston-area offices and branch locations have reopened with full functionality yet limited hours through September 1, 2017. Normal business hours are expected to resume as of Tuesday, Sept. 5. Visit for ongoing updates on relief efforts and extended office closures.

1 Timing and terms of programs may vary. Refer to for ongoing updates.
2 © 2017 Cadence Bank. Cadence Bank, N.A. Member FDIC Equal Housing Lender NMLS#525022. All loans are subject to credit approval; terms, conditions, underwriting, and documentation requirements; and limitations on the amount of the loan that are based upon the ratio of your total debt obligation to amount of income available to repay your debt (debt to income ratio).  


About Cadence Bancorporation


Cadence Bancorporation (NYSE: CADE) is a $9.8 billion in assets regional bank holding company headquartered in Houston, Texas. Through its affiliates, Cadence operates 65 locations in Alabama, Florida, Mississippi, Tennessee and Texas as of June 30, 2017, and provides corporations, middle-market companies, small businesses and consumers with a full range of innovative banking and financial solutions. Services and products include commercial and business banking, treasury management, specialized lending, commercial real estate, foreign exchange, wealth management, investment and trust services, financial planning, retirement plan management, business and personal insurance, consumer banking, consumer loans, mortgages, home equity lines and loans, and credit cards. Clients have access to leading-edge online and mobile solutions, interactive teller machines, and 55,000 ATMs. The Cadence team of 1,200 associates is committed to exceeding customer expectations and helping their clients succeed financially. Cadence Bank, N.A., Cadence Insurance, and Linscomb & Williams are direct or indirect subsidiaries of Cadence Bancorporation.


Contact Information


Cadence Bancorporation
Media contact: 
Danielle Kernell 
[email protected]

Investor relations contact: 
Valerie Toalson
713-871-4103 or 800-698-7878 
[email protected]


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