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ALERT: Text Message "Phishing" Scam

Cadence Bank is warning its customers not to reply to text messages that claim their accounts are being suspended or cancelled. 

The messages are part of a “phishing” scam aimed at gaining access to customers’ accounts. 

Cadence Bank DOES NOT contact customers to request their personal or account information. 

Customers that receive suspicious text messages may contact Cadence Customer Service at 800-636-7622 for additional assistance. 

For our customers’ protection, NEVER RESPOND to automated messages – text, email or phone – from any financial institution. 

Learn what actions to take if you believe you’ve been a victim of identity theft. Phishing scams also can be reported to reportphishing@antiphishing.org.

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