Text Mobile Banking Guide
The most popular commands used by Cadence Mobile Banking customers include:
BALANCE, BAL, B
Receive the balance on every account you have on your Online Banking profile.
You can also text BAL, and you will receive the available balance for a specific account. An account identifier is what is in the account description field on the dashboard of your Online Banking profile, e.g., BAL Primary. It is best if you nickname your accounts to have a unique identifier. If you don’t, the system will default to a generic name such as “checking” and “savings.”
If you have three checking accounts and don’t nickname them, you will receive the balance of the first one in your account listing if you text Bal Checking.
TRANSACTIONS, TRAN, STATEMENT, HISTORY, RECENT, LOG
This returns the last four transactions on an account, including memo transactions if there are any. Texting just TRAN will return the last four for the first account in your list. This text is best done as TRAN, e.g., TRAN Primary.
Request account details on an account, such as the account nickname, balance, type, etc. This requires a nickname for your account(s) so you can specify which account you want to see, i.e., Details Primary Checking.
TRANSFER, XFER, X
This command transfers whatever you request, as long as funds are available, between the accounts you have on Cadence Mobile Banking. XFER FROM TO, e.g., XFER 10 FROM Primary TO Christmas.
HELP, HELP ALL
This is the help menu. It is best done by sending it with another option, e.g., HELP BAL, HELP XFER, etc.
STOP, END, QUIT, CANCEL, UNSUBCRIBE
This opts you out of Mobile Banking.
Print Text Banking Guide for quick reference.
Standard text messaging and data plan rates may apply. Consult your mobile service provider for details on specific fees and charges that may apply to you.
Currently, the Mobile App is only available for BlackBerry®, Apple’s iPhone®, iPad™ and iPod Touch®.
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